Product Contact Point (PCP)

About the PCP

The Product Contact Point (PCP) is a free information service for economic operators (or the competent authorities of other EU Member States) who wish to obtain, in a correct and transparent manner, information on the application of certain national technical rules to products lawfully marketed in another Member State of the European Union.


Services provided by the PCP

The PCP, established in order to facilitate the free movement of goods of all kinds, including agricultural products, contributes to the objective of strengthening the functioning of the internal market.

In particular, the PCP provides information on national technical rules and the application of the principle of mutual recognition laid down in Regulation (EU) 515/2019. The principle of mutual recognition derives from the case-law of the Court of Justice of the European Union. According to that principle, Member States may not prohibit the sale in their territory of goods which are lawfully marketed in another Member State, even if those goods, including those which are not the result of a manufacturing process, have been produced in accordance with different technical rules.

However, Member States may restrict the placing on the market of goods lawfully marketed in another Member State where the restrictions are justified on the grounds set out in Article 36 TFEU or on the basis of other overriding reasons in the public interest recognised by the case-law of the Court of Justice of the European Union in relation to the free movement of goods, and where such restrictions are proportionate to the objective pursued. In that case, the competent national authority shall contact the economic operator concerned and inform it of the assessment referred to in Article 5, indicating the goods which are subject to that assessment, and specifying the applicable national technical rule or the prior authorisation procedure.

Following the evaluation procedure referred to in Article 5 of Regulation (EU) 515/2019 , the competent authority shall issue an administrative decision.

The Product Contact Point shall also provide, at the request of an economic operator or a competent authority of another Member State, electronic copies of national technical rules and national administrative procedures applicable to specific goods or a specific type of goods in the territory or online access to those rules and procedures, as well as information on whether those goods, or goods of that type, are subject to prior authorisation under national law.


How to access the service

The PCP provides feedback to requests received on the procedures to follow for placing goods lawfully marketed in another Member State on the Italian market. This service enables economic operators to obtain specific replies from the relevant administrations.

Requests for information must be sent to the dedicated PCP institutional email: Depending on the requests received, feedback may be provided directly by the PCP or by the competent authorities.


Response times

The Product Contact Point replies within 15 working days of receipt of the requests.

Should any additions or clarifications be needed or the request be particularly complex and require further investigation, the PCP will issue a new deadline within 10 days of receipt of the request


Remedies in the event of a dispute

In the event of a dispute between the competent authorities of the Member States and the economic operator, the latter may bring the case before an administrative judge by referring the matter to the Regional Administrative Court (TAR) with jurisdiction in the relevant territory (click here for the list of TARs).

Alternatively, the economic operator may use the ‘Solvit procedure’ referred to in Article 8 of Regulation (EU)515/2019 In Italy, the Solvit centre operates at the Prime Minister’s Office - Department for European Policies (DPE) - Email: 


Construction products

The Product Contact Point also provides information on construction products within the meaning of Regulation (EU) No 305/2011, in particular information on the legislation applicable to the incorporation, assembly or installation of a specific type of construction product.

Requests for information must be sent to the PCP by email, to the dedicated institutional Depending on the requests received, feedback may be provided directly by the PCP or by the competent authorities.

Information sheets by product family

Each product sheet contains:

  • applicable Italian regulations
  • competent administrations’ contact details
  • useful contacts

Go to product sheets

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